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  • Aasha Rountree
    Picking and Packing
    Aasha is a key player in the NZ picking team for Voltex's paperless voice-command Warehouse Management system. Voice pickers are the world's high-tech computerinteractive order pickers and she's mastered it! Aasha is as passionate about customer service as the guys on the phone team and she's committed to making sure that what you ordered is exactly what gets picked and shipped out the door in record time.
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  • Alex Morton
    Client Support
    Alex specialises in website optimisation and cutting edge marketing. A highly motivational and gregarious team player, he focuses on providing a shopping experience for electricians that is unequalled. Empathy with clients’ needs and timeframes form the basis of all his marketing innovations. Alex stays close to the client base so that he can feel the customers pulse and respond with an agility that is not possible with mass manufacturers.
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  • Alistair Nairn
    Warehouse Team Leader
    Alistair's a qualified ATV mechanic, with a lifelong passion for photography, with a flair for capturing uniquely original moments with the lens, even in motorsport. He understands precision, focus, speed, and special moments, and now he brings all that creative flair to Voltex to boost team performance in order fulfillment. Understanding how special a moment can be for a customer helps Alistair maintain order presentation quality, and he gets the need to get customers’ orders in and out exactly as promised, moving fast like the Mission says.
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  • Alvin Liscano
    Software Engineer
    Alvin contributes to the team by taking on the difficult tasks. His passion and determination for making the difficult happen, along with extensive experience in IT problem solving, is an undoubted major resource for the team.
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  • Alvin Lopez
    Senior Developer
    Alvin's background in Computer Science has driven an impressive career in developing business systems and IT infrastructure. He's had extensive experience focused on unifying the sales channels, back-end processes and analytics systems in a variety of industries. Alvin's an asset to the Voltex software team, because he's passionate about making sure all those IT systems coordinate perfectly for the team so they can deliver a frictionless experience for all our electrical contractor friends.
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  • Alvin Sobey
    Supply Chain
    Alvin is team leader in the Voltex supply chain management, a massive task, with his main focus on Voltex's international partners and manufacturing facilities. His forecasting and predictive data analysis skills are a major contribution to Voltex's supply chain success, and his background in premium level Customer Service means Alvin has a deep understanding of the impact all supply chain decisions can have on the customer. He has had extensive hands-on experience in the electrical trade giving him a broad appreciation of the challenges today's contractors are facing. Alvin is also our technical guru & go to, for when some of those curly questions arise.
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  • Al John Quiapon
    Senior Android Developer
    Al John is passionate about software development & design. He mainly maintains and develops new features for the Voltex Android app. When he’s not coding, he’s either trying to complete his Playstation game backlog or he’s outdoors on his bicycle.
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  • Andrew Gore
    Compliance | Authorised Representative
    Andrew is a key player in the Voltex compliance and certification team. With over 25 years’ experience in the industry, Andrew is well known and brings with him a vast wealth of experience in electrical product compliance, design and testing, and extensive know-how in quality systems management. Respected for his moral integrity, Andrew is a strong believer in safety standards, and gets great satisfaction from improving product quality and safety. He is actively involved in National Technical Standards committees, is a champion for Responsible Suppliers who consider their duty of care as a top priority, and assures Voltex Electrical Accessories will always exceed your expected standard of safety and quality.
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  • Angela Hornsey
    Customer Happiness
    Angela specialises in some of Voltex’ s key operations. Being on the front line for customer contact, you will find Angela serving at the front desk at our Adelaide warehouse, or on the phone. When she isn’t looking after  local electricians she takes care of all the enquiries to our sales email and is integral to making all of your accounts and freight run as smoothly as possible. A determined, hard worker who gets results! If you would like to get in contact with Angela regarding any freight enquiries feel free to contact her on 1300 722 275.
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  • Ariel Reginalde
    Client and Account Support
    Ariel is an enthusiastic support agent, and loves to assist with customer enquiries. He takes incoming calls and website chat enquiries, and also helps customers keep up-to-date with their accounts and payment due dates.
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  • Ashley Stenhouse
    Operations
    Ashley's background has involved extensive experience in stock management and electronic systems maintenance. With a keen eye for detail and accuracy, and a clear grasp of the bigger picture in Voltex's expanding warehouse and distribution operations as we continue to scale, Ashley has quickly become an invaluable team player, contributing to our drive to help electrical contractors win in their businesses.
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  • Brace Ostermann
    Product Development
    Brace is a fully fledged electrician with several years' experience in Industrial and Commercial areas. Now he's pursuing his bachelor of engineering (mechatronics) (honours) degree at the University of South Australia. His flair for creative design, analytical problem solving and innovation brings a lot of energy to the Voltex Product Development teams. Brace also runs the Voltex 3D printing program for our R&D and Development teams, as well as being active on the Voltex technical support team. So you can rest assured that when you deal with Voltex there's a great team of people like Brace who are passionate about safety and efficiency in electrical contracting, and understand what electricians are looking for.
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  • Brad Harris
    Client Support
    Brad had many years extensive experience in running his own small family business, so he really understands how a supplier's performance can affect you and the business you're running! And Brad is passionate about helping electrical contractors, so every day he's on the phone and ready to provide real time solutions for whatever you need Voltex to attend to!
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  • Brendon Bunoan
    Print and Web Designer
    Brendon's extensive experience has built him a massively diverse array of talents providing multidiscipline expertise across the Voltex web design, graphic arts and print media design operations. He has an excellent grasp of the latest creative tools and proven artistic skills. As an achievement driven, responsive team player, Brendon is whole heartedly committed to the Voltex mission in support of electrical contractors.
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  • Bryan Tunley
    Director
    The technology driver of the organisation, Bryan ensures that Voltex will always be right up front with the latest technologies in the industry. Engaged with product development marketing and market research, this hard working innovative individual adds more than double his worth to the team.
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  • Carol Rawling
    Distribution Team Leader
    Carol had an extensive career in retail sales and Customer Service, before making the move to Voltex to become a key player in the Voltex team's voice activated order fulfilment system. Voice pickers are the world's high-tech computer-interactive order pickers, and with her Customer Service orientation and acute attention to detail, Carol is as passionate as the phone team about making sure that what you ordered is exactly what gets picked and shipped out the door in record time.
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  • Charles Gibbs
    Distribution Team Leader
    Charles's main focus is on inwards goods processing, ensuring stock is sufficiently prepared, packaged and presented to the highest quality standards. An experienced storeman with a strong customer service focus, his other roles include outwards goods processing on Voltex orders and brochure preparation. Charles also will never forget your lollies.
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  • Chris Davis
    Inwards Warehouse Team Leader
    Chris has brought a wealth of experience with him to Voltex order fulfillment after six years running distribution in the retail foods industry, and he's a big asset to the team coordinating inbound freight and inter warehouse transfers. He thrives under pressure and his humour and enthusiasm levels never fade. Everyone here works on Customer Service, and Chris understands that customers depend on the rapid execution of orders so they can win in their own mission.
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  • Colin Tilley
    Warehouse Optimisation Team
    Colin's had extensive experience as a small business owner, and now he's flat out making a myriad backroom functions flow smoothly for Voltex. Keeping the warehouse looking like a showroom is a mammoth task, so process optimisation is an unrelenting requirement. He's a key player in the Voltex Return Policy too, because he understands that if you sent it back, you'd like to see that credit asap. And Colin's unfazed commitment to the Principle of happily Radiating Generosity and Liberality helps keep it all growing in favour of our electrical contractor friends.
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  • Daniel Cusack
    Dispatch Fulfilment Team Leader
    Daniel has had great experience in fast-paced environments, both in manufacturing and in fast foods industries, with proven leadership skills, so he’s quickly become an asset in The Voltex warehouse automation projects. He's currently studying for his Bachelor of Business degree, and this will further boost his contribution to the team's continuous improvement strategies in order fulfilment and logistics, as Voltex maintains a commitment to moving fast in getting electrical contractors their orders in full on time every time so they can get on with their business.
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  • David Gibbs
    Product Quality & Compliance
    David spearheads the drive in QC for all product, batch after batch. A stickler for things being exact and with meticulous attention to detail, you can rest assured that he's put all Voltex products under the most stringent scrutiny for technical integrity and quality. David's always available for technical support on phone or email, because he understands that when you're in the field you need answers in a hurry.
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  • Derek Ty Jumagdao
    Infrastructure & Networks
    Derek designed and manages the IT infrastructure and networks at Voltex. Behind the scenes Derek ensures that the back-end at all layers of the infrastructure stack are fully operational, highly available, and optimal round the clock -- allowing our apps and sites to deliver seamless uninterrupted service to customers. He strategise and identify emerging technologies to fully leverage MIS/IT capabilities and enables the organization to move forward. This self-sourcing, passionate, and motivated IT evangelist hails from the US defense and VMS industry and carries with him the know-how and expertise to drive enterprise-level value with the continuous goal of elevating customer experience through the right IT infrastructure at scale.
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  • Donne Rey Mestio
    Print and Web Design
    Donne's background is a bachelor's degree in Information Management followed by extensive experience in a variety of graphics design roles. He's a valued team player in the Voltex marketing and web design areas, with an array of talents that complement his natural gifts as a visual communicator. And Donne is passionate about the Voltex mission to help electrical contractors succeed in business.
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  • Douglas Waite
    Business Systems Development
    At Voltex, IT and Data is at the heart of the operation, and Douglas ensures that Voltex systems keep evolving to give maximum advantage to customers on the website and the app. Engaged in IT systems maintenance and business development, this innovative individual is across everything at once, adding exponential value through maintaining a clear 'user experience' focus. Douglas is the epitome of 'team player', always aiming at continuous improvement in "ease of use" for Australia's electrical contractors.
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  • Drew Hack
    Inwards and Distribution Leader
    Drew joins Voltex after more than 3 years' experience in manufacturing and QC roles, and is now an expert in voice-command paperless warehouse management systems. A great team player, he fully embraces the Voltex focus on getting your orders dispatched on target, regardless of whether the day's workload is thru the roof or on the mat. Drew is the ultimate multi-skilled warehouse team all-rounder, and he's passionate about the Mission to help electrical contractors win in their own businesses.
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  • Duncan Gibbs
    Director
    Duncan is the creative entrepreneur who launched the Voltex NZ operation in 2013, after many years in the family specialized lamps business. He works hard on extending the 'Voltex model' to bring advantage to New Zealand's electrical contractors, using the innovative business practices and values that Roderick founded Voltex on to help shift the balance of power in electrical commodity supplies back to the contractors. Duncan is the team's chief motivator, inspiration officer, values driver and cheerleader.
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  • Eldhose Mathew
    Software Team QC Analyst
    Eldhose's background is a Masters degree in Computer Application, and he's had extensive experience as a software engineer. Now he's joined our elite software team as their Quality Analyst, making sure that everything progressing toward release is of the highest quality. Eldhose's meticulous computer skills are yielding invaluable insights to boost the progress of our far-reaching app programs and customer service & satisfaction initiatives. Because Eldhose and the software group, like the rest of Team Voltex, know that Customer Service isn't a department, it's a passion.
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  • Elise Bennett
    All-rounder
    Elise is a great all-round talent at Voltex, organizing all our Catering functions and weekly lunch events as well as maintaining a magnificently stocked kitchen for the 70+ people who use it all day every day from breakfast on. And she coordinates distribution of Voltex's charitable donations, and still finds time to support some of the backroom functions for the accounts team. Elise understands the importance of the culture, and her energizing style - and menus – (not to mention the cakes!) are major performance boosters to team productivity and atmosphere in the Old Reynella facility.
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  • Emmanuel Rapote
    Senior Software Engineer
    Emman has a strong background in developing back-end components of software database applications and his experience in IT system engineering makes him a great asset to the team. Websites are busy places, and Emman's skills in building software applications for E-commerce solutions have further improved our responsiveness to customer needs and website user-friendliness.
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  • Federico Taddei
    Creative Director
    With an academic degree in cinematography from the iconic New York Film Academy and a diploma in graphic design and advertising from his native Italy (in Bologna) Federico's career has so far spanned amazing opportunities in Europe, USA, Korea and Australia. He's always specialised in commercial photography, design and film work, so his talents have been a very welcome boost to the Marketing team at Voltex. Here he plays the role of Creative Director, coordinating efforts across graphic design, publication, motion graphics, social media and copywriting. Federico's broad experience and deep creative insights gel well with the Voltex mission and commitment to putting the contractor's interests first.
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  • Gabe Palo
    Internal IT Support
    Gabe is the Voltex team IT system support team leader. He's passionately committed to maintaining the seamless operation of the IT systems, handling networking, server and computer issues. Gabe's expertise in troubleshooting and computer support services plays a critical role in maintaining easy website access and service for you, 24/7. Whether it's computer issues, website glitches or server management, Gabe's the man we look to.
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  • Gagan Singh
    Distribution Team Leader
    Gagan brings with him the benefits of extensive experience in banking and other customer service roles and is keen to be part of the team that puts Customer Service first and foremost. He has a passionate commitment to continuous improvement, to help steer the team in fulfilling the mission to move fast in this environment, so electricians can be more successful in what they set out to do in their business. His experience in logistics and warehousing is a great contribution in making sure the team maintains its focus, as rapid growth continues in our drive to help electrical contractors find success in their own Missions.
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  • Godfrey Abejar
    Senior Software Engineer
    With nearly 20 years of program analyst and it system engineering experience, Godfrey is involved in project planning, development, investigation, implementation and execution for the Voltex IT team. Also responsible to ensure that company applications are properly working and managed, Godfrey is an essential part of the platform development that is driving Voltex forward.
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  • Grace Lund
    Customer Happiness
    Grace's degree in Occupational therapy gives her an excellent grasp of team engagement and community development, and makes her ideally equipped for a career in Customer Service of the Voltex kind! She's fully inducted in Voltex voice-picking and account management, and now focuses on inbound customer solutions. Grace is very passionate about everything Customer Service and her professional training and natural aptitude for empathy and communication helps the team maintain a high level of personal engagement and customer focus at every touch point. Because success at Voltex is about you having a frictionless experience here, so you can focus on making your business successful.
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  • Greg Tunley
    Director
    Greg spearheads product development and innovation along with ensuring that Voltex Electrical products are strategically well priced. As an energetic and positive team player, Greg provides a catalyst for the team's forward thinking objectives and is developing a distinct identity for Voltex as a brand in the electrical component industry. He is the key driver behind ensuring that Voltex operates in the world of m-commerce. An innovative thinker, his contribution to the Voltex team is significant to its success.
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  • Griffin Payne
    Warehouse Team Leader
    Griffin's experience includes reaching Crew Trainer and Team Leader level at McDonalds, and a year on an industrial assembly team before joining the Voltex warehouse team in NSW. And now he's studying for his Bachelor of Science degree as well. His passion for problem solving, biological science and continuous improvement make Griffin a strong contributor to the drive for Mission fulfilment at Voltex, because moving fast with the Values maintained is what delivers the best support for our electrical contractor friends.
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  • Hamish Heysen
    Customer Support
     Hamish is an experienced warehouse and logistics organiser and he now plays a key role in Customer Support, after many years coordinating operations in Voltex warehouses. As an expert on all aspects of order fulfillment, logistics and freight delivery trouble shooting, Hamish's deep experience is an excellent resource for endless good ideas to continually improve performance, because we're very concious of how critical delivery in full on time performance is to electrical contractors. 
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  • Helen Grace
    Customer Support
    Helen comes to Voltex after 12 years' experience in the Aged Care field to join the team in Client Support services. There's a huge amount of activity to ensure that promises for samples and literature are all fulfilled seamlessly on cue, and Helen provides invaluable support, from print room operation to sample pack assembly lines, to make sure that every electrical contractor can always get what he's expecting and get on with his own important work.
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  • Ian Sullano
    IT Development
    Ian first got a Bachelor's degree in Information technology, then became an IBM certified practitioner for Enterprise Design Thinking, so he's a great asset to the team. After multiple roles as a successful developer and website test engineer for international corporations, Ian now helps ensure Voltex customers all get the same experience regardless of the browser they use. He’s passionate about ensuring they have easy to use online tools and systems. It helps maintain focus on the Mission as rapid growth continues, so that moving fast benefits the team members and all our electrical contractor friends.
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  • Jack Dodic
    Training & Order Fulfilment Leader
    Jack comes to Voltex with retail trade and customer service experience, so he understands the importance of meticulous attention to detail and good presentation. He's also currently at University pursuing his goal to be a Secondary School Teacher. Jack manages all the staff inductions etc too, and he's an expert voice-picker with a passion for in-full, on time dispatches, because they're all critical deliveries as far as Voltex's customer service promise goes to our electrical contractor friends.
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  • James Grady
    Customer Service
    James started his Customer Service career with a degree in Psychological Science, and a diploma in Personnel Relations, giving him an excellent paradigm for team engagement and customer community development, Voltex style! James is very passionate about everything related to the customer experience, and his professional training and interest in communication helps the team maintain high levels of engagement and focus at every touch point. Because for Voltex, success is about you having a frictionless experience here, to save electrical contractors time and give them the inspiration to make their business successful.
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  • James Hales
    Service Team Leader
    James acquired an abundance of credentials in service, sales and motivation from previous careers and sales management roles for environmental protection suppliers. Now he's brought it all to Voltex to further The Mission and be our informal coach, trainer and mentor, for personal development and account management training. James is a motivational force who leads by example and aims to inspire all to do better in service of others. Voltex is a values driven 'flat' organisation, and James loves the hierarchy-free, high-energy atmosphere that keeps raising the bar for what effortless customer service experience feels like, for electrical contractors.
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  • James Nairn
    Product Development
    James launched his career with an Honors degree in Electrical Engineering Systems, and accumulated a wide range of experience in automation and continuous improvement projects with a large multi-national. So now he's fully engaged in Voltex continuous improvement design work and product design project management. He's also good on the bagpipes, and volunteers with the CFS! James is whole heartedly committed to the Voltex mission to help electricians by moving fast, so they get to see results on the product feedback they give us.
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  • Jarrod Parsons
    WMS and Distribution Team
    Jarrod's career is powered by his Psychology (Honours) degree, with a focus on Organisational Psychology. He's had excellent experience in several research projects in the military, and a lot of good customer service roles along the way. Jarrod's now come to share his analytical skills and organisational psychology training with the team at Voltex, because he's passionate about helping everyone optimize performance and well-being. It’s the best way to meet The Mission and make sure that every warehouse system advance will be for the electrical contractor's benefit.
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  • Jarryd Gibbs
    Distribution Team Leader and WMS expert
    Jarryd is spearheading the drive for continuous improvement across our supply chain in NZ, with a focus on warehouse operations. And because IT systems are at the heart of an efficient warehouse management system today, Jarryd's skills make him an invaluable IT team member, working on the voice-command paperless order fulfillment system, and meshing the processes for inbound logistics, order fulfillment, inventory control and customer service, to move us closer to our goal that no customer ever gets let down.
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  • Jay Gura
    Support Team Leader
    Jay is a resourceful and determined Support Team leader for Voltex's sales and Customer Service teams . His previous career in Insurance gave him a broad range of experience, and an in-depth understanding of admin and sales processes. So at Voltex, Jay co-ordinates a myriad inbound data streams to keep systems live and available for front line team members, so they're always ready with real-time solutions for electrical contractors who need answers or support. And Jay’s commitment is to help everyone involved in The Mission to keep moving fast.
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  • Jeremy Hoo
    Software Product Leader
    Jeremy's specialty is in steering IT and Software teams and Change Management projects, and he's come over to Voltex from a Fortune 500 IT company where his roles as Scrum Master and Agile coach gave him invaluable experience that he now shares to develop great things for the electrical contractor community. Jeremy's loving the Principles the Mission is founded on, and moving fast is one of his strengths, so the whole team's benefiting from his servant-leader style, to get ever more continuous improvement into the Voltex experience for our electrical contractor friends.
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  • Jesse Crutcher
    Returns & Warehouse Coordinator
    Jesse has hit the ground running straight out of school and he's rapidly gained a sound understanding of all things warehouse operations according to Voltex. All while he pursues top results in his Postgraduate accounting course. Jesse processes NSW Returns so they get credits in full on time and he’s right across a myriad other daily warehousing tasks. 'Just do it' is an understatement with Jesse, and his Mission focused approach to the Operations end of Customer Service is a motivational resource for the team.
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  • Jobelle Vallega
    Senior IOS Developer
    Jobelle has a Bachelors Degree in Computer Engineering, which led him on to extensive experience in mobile app development, motion and 3D graphics and various web building roles as a developer and UX engineer for multinational corporations. So when he got the chance to join the Voltex app team, his passion for excellent User Experience on all things app found an enthusiastic home. Because, like the whole team at Voltex, Jobelle believes that successful Customer Service is really about the customer's experience, and ease of use for them on our digital tools is what all his talents are focused on.
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  • Joey Mar Antonio
    Software Engineer
    Joey's background is a bachelor's degree in Computer Engineering, and has an extensive experience as a software developer specializing in Android mobile applications development. He has been passionately developing high quality mobile applications that are innovative, yet intuitive with the customer in mind. Upon joining Voltex, he aims to build software that will benefit contractors, sparkies, and customers achieve their goals.
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  • John Ryan Silvestre
    Print and Web Design
    John has had a strong career in Sales and Brand Evangelist roles for the IT industry, firstly in smart phones then with a major global player in computer systems. But his background was in architecture and design, and after 8 years in those IT promotional roles he's come across to the Voltex graphics design team. Here he's focused on doing brochure design and other sales material for many of our electrical contractor friends. John loves moving fast in line with the Voltex Mission, leads with confidence, and believes in the team.
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  • Jojo Miranda
    Distribution Team Leader
    Jojo brings with him the benefits of extensive experience in the automotive field in high end distribution centres and is keen to be part of the team that puts Customer Service first and foremost. His experience in logistics and warehousing is a great contribution in making sure the team maintains its focus, as rapid growth continues in our drive to help electrical contractors find success in their own Missions.
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  • Joseph Harris
    Client Support
    Joseph comes to us after a successful few years serving customers in the Healthcare industry. His experience is a great asset in understanding the customer's perspective and he maintains a keen focus on keeping the Voltex promises to the contractor community. Joseph is a key player in our phone answering teams and he cares passionately about finding solutions that help the customer win in all his calls.
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  • Josh Behrendorff
    Voltex Specialist
    Josh is successfully combining University studies with a career at Voltex! He's well on his way through double degrees, robotics and biomedical, with a volunteer role in the University's biomechanics lab. Josh's focus at Voltex is shared between the IT department and warehouse systems, (being a very competent picker himself), and making valuable contributions to Product Development team. As well as all that, Josh runs our WH&S program, making sure everyone's safe, healthy and happy, because that's key to a passionate pursuit of the Mission to help electrical contractors.
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  • Justin Gooden
    Technical Services Engineer
    Justin's background is in NACE coatings for the corrosion control industry, and a longstanding passion for electromechanical devices. (If it has wires attached, he's probably pulled it apart at least once!) His meticulous attention to detail and his ability in electrical trouble-shooting and test rig design has been an essential part of the Voltex journey. Justin is passionate about post-mortems on any warranty failure because they’re an opportunity to feed real data into our continuous improvement and design loops. It's all about helping our electrical contractor friends, so they can get better at meeting their own missions.
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  • Karl Selby
    Client Support
    With years experience already in serving contractors, Karl brings an in depth knowledge of the operating needs of  electricians and tradies. Coming from the construction and landscaping market sector, Karl fluently speaks the language that makes the world of tradespeople. He's part of the dynamic phone and live chat team that ensures that your orders get same day action.
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  • Kylie Donald
    NSW Purchasing Coordinator
    Kylie looks after all local purchasing in the Voltex NSW Warehouse. A keen team player she also assists with supply chain management and is passionate about Voltex’ s supply commitments.
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  • Lachlan Tregenza
    Marketing and Client Support
    Lachlan is a highly T-shaped talent with a focus on customer service and marketing, a passion for data processing, and a flair for team building. He constantly aims to simplify operations and improve speed and relevance for customers. At Voltex the culture's all about helping The Mission's three stakeholder groups by moving fast in an environment of trust and transparency. Lachlan's an excellent team resource for good ideas to continuously improve performance, and if you haven't met him already on phone or live chat, you probably will soon!
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  • Leria Gura
    Client Support Admin
    Leria has a wealth of experience in various aspects of business administration. She's worked across different roles in Business Development, Sales Management and Marketing, in industries as diverse as Data Storage and Medical Diagnostics. So Leria's got a comprehensive grip on sales processes and administrative support, and now she's applying her considerable expertise and passion to helping Voltex phone teams master moving fast to make sure all the information is available to everybody, so that whoever takes the next phone call, they'll have a complete record of all previous discussions visible on their screens.
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  • Libby Walker
    Customer Success
    Libby brings a lot of fresh energy to the Customer Service team, and also has plenty of experience in order fulfillment including on Voltex's paperless voice-command Warehouse Management system, so she's well qualified to make sure every stage of your order meets your expectations.
    She's passionate about all things customer service and Libby's role helps the team maintain a high level personal engagement in every order, especially all your notes and special instructions. Because success is about a seamless flow through the whole process to an ideal outcome.
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  • Lionel Bennett
    IT Development.
    Lionel's background is a successful career in supply chain management and information technology for an international company, and he's loving getting to know Voltex customers. His natural talents and a passion for systems theory and design thinking has directed Lionel into developing considerable expertise in user Interface and app design. And there's huge scope for the application of skills like Lionel's, so we head-hunted him to join the movement. It's all about saving you time and improving your experience, especially in dealing with Voltex.
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  • Luke Mead
    Client Support
    Luke’s true passion for people shines through his service to our customers. With his heart in the game, he provides invaluable experience in customer service to help achieve the best result for everyone. His happy go lucky nature and keen sense of humour adds a refreshing and lively spirit in the team.
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  • Lucy Archer
    Client Account Care
    Lucy personally manages all the critical numbers in the customer accounts portfolio, always working on solutions and special arrangements that deliver win-win results for the contractor. This can be super challenging, because Voltex always give all customers 30 day accounts, on the basis of trust. And across thousands of accounts - with not a credit application in sight - Lucy produces accounts receivable ratios that are the envy of credit managers everywhere. Lucy believes in our electrical contractor friends, and wants solutions that won't get in their way, because she knows everybody wants to be successful, and the Voltex mission is to help them to win.
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  • Lucy Chesterfield
    Order Fulfilment Team Leader
    Lucy gained a wealth of experience in sales and customer care for a horticultural company, and in production management and dispatch in other areas, and now she's joined the Voltex Order Fulfillment Team in our voice directed warehouse systems. It's an intense game, and Lucy is a highly driven team player with exceptional energy for the challenge of meeting every promise and target Voltex has committed to. She's a constant learner who embraces all the Voltex Principles, because that's what makes it all come together so we can properly support our electrical contractor friends.
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  • Madi Hack
    Customer Service Team
    Madi's had a lot of experience on the front line for inbound sales at a national hardware distributor. Now she's brought her Customer Service energy to Voltex, and she's also a highly effective operator on Voltex's voice-directed Warehouse Management systems. Madi's a top gun on product knowledge and technical support, and she's passionate about giving customers a level of care that exceeds their normal expectations, always looking for ways to move faster by removing bureaucracy and complexity, so that our electrical contractor friends can confidently get on with their day.
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  • Marcia Dunlop
    Distribution Team Leader
    Marcia's background includes recent extensive experience working in the retail sector, and now she's right into Voltex's data driven warehouse management systems. She's passionate about customer service from her retail experience, and so making sure that what you ordered is exactly what gets picked and shipped out the door in record time is a prime focus. Marcia loves to do more with less time and resources, in line with the Voltex mission, maximising these unique systems and direct distribution methods to help contractors focus on winning in their own businesses.
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  • Marcus Morton
    Procurement
    Marcus is team leader in the Voltex supply chain management, a massive task, with his main focus on Voltex's international partners and manufacturing facilities. His forecasting and predictive data analysis skills are a major contribution to Voltex's supply chain success, and his background in premium level Customer Service means Marcus has a deep understanding of the impact all supply chain decisions can have on the customer.
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  • Mark Villegas
    Web Designer / Front-end Developer
    Mark is an accomplished Information Technology specialist who's been behind Voltex’s website design for many years now. Websites need continuous upgrades and constant maintenance, and he's a highly skilled professional who has had extensive prior experience in major design projects for large multi-national companies, before joining Voltex. Mark is passionate about helping Voltex maintain its focus on the Mission as rapid growth continues, so that things remain smooth and seamless for our electrical contractor friends.
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  • Melanie Gooden
    Accounts
    Melanie's a specialist in the admin roles of account establishment and a whole portfolio of other essential tasks in Accounts and Customer Support. She makes it all happen seamlessly so that the team can focus on serving electrical contractors. Her IT skills and a broad grasp of the customer-facing end of the Voltex ERP functionality make Melanie a natural for her role in new account establishment. It's all about quick, effective outcomes that help electrical contractors win in their own business.
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  • Michael Fabian
    Procurement
    Michael's credentials include an MBA, Financial Modelling and Forecasting certificate, a Mechanical Engineering degree, and a diploma in Innovation Management. And his passionate interest in following technology trends has powered a career in cutting edge procurement and logistics operations. Which is an interesting array of skills to add to the team! So when he arrived at Voltex, Michael saw opportunities to bring it all together for boosting the moving fast part of our Mission. Because Procurement's forecasting and logistics is the secret sauce that helps deliver everything Customer Service is promising electrical contractors.
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  • Miguel Luis Laserna
    Domestic Freight Coordinator
    With a Bachelor's Degree in Information Technology and vast experience in Logistics management, forwarding and Customer Service, Miguel Is an enthusiastic professional who now focuses on the major freight companies' ETA's and 'last mile' interventions, to further improve our "in full on time" performance and consistency. Miguel's also an expert at getting the freight company help desks to see it our way so that everything you need is on hand as soon as possible.
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  • Nick Hornsey
    Client Support
    Nick comes to us from the safety industry, and he's now a key player on the Customer Service team, with a focus on the moderation of website orders to optimise your order delivery. He also assists with the huge volume of daily inbound calls, and he's an expert on all aspects of order fulfilment, logistics questions and freight delivery trouble shooting. For Nick, it's all about moving closer to Voltex's goal that no customer, ever, gets a negative surprise!
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  • Paul Butcher
    Client Support
    Paul joins our Customer Service team after gaining extensive experience in Sales Management and Key Account Management in the Defence and Resources sectors. Prior to that his years as Project Manager, then Purchasing Manager in a building company have given him valuable insights into the challenges contractors face daily in the construction industry. And that's why he's joined Customer Service at Voltex, because his track record in understanding customers' needs, serving their best interests and building relationships fits well with how we see our role in improving processes and profitability for electrical contractors
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  • Paul Copian
    Customer Support & Marketing Team
    Paul joined Voltex after a career spanning some years as a Community Support officer, and his caring nature and high energy have been an asset in many roles he's filled across the teams here. He's an expert on Order fulfillment, Customer Service and Photography! You may have seen him on video, or you may have spoken to him on the phone. Because Paul's expertise is in caring and encouraging, he loves to listen to what electrical contractors really need, so we can all move fast in an environment of trust and transparency to help you get on with winning and being successful.
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  • Peter Morton
    Customer Happiness
    Peter maintains an energetic focus on Customer Service and our Zero Risk policy, whether it's on the phones, on live chat, or in person. With previous invaluable experience in a high profile automotive service parts supplier, Peter has quickly developed extensive knowledge of the Voltex product ranges, and is also a highly proficient voice-picker, so when our promise to dispatch by a certain time each day is under pressure, Pete's right onto it. He has a passionate commitment to the Voltex Mission and ethos, and is always keen to be moving fast in providing service solutions to electrical contractors
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  • Raynell Reyes
    Software Engineer
    Assisting Jayson in IT design projects, Raynell has a keen understanding of what consumers are looking for and adds this, to this dynamic team.
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  • Reynald Macabenta
    Senior Developer
    Reynald's had over 15 years' experience in high level program development with American corporate Enterprise Resource Planning and Customer Relationship Management systems, and now he's joined Voltex's elite software team to continue our drive for seamless integration and ideal user experience across the website and app landscape. He's also had extensive experience as a real estate broker. Reynald's abilities as a computer systems designer is a great help to the software group, because, like the rest of Team Voltex, he knows that Customer Service isn't a department, it's an all-encompassing passion.
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  • Rhiannon Hornsey
    Customer Service
    Rhiannon is an enthusiastic player in the best Voltex customer care tradition, and she's the happy face behind the replies that go to everyone who leaves a review on the Trustpilot program - you may have got one! Rhiannon's got a comprehensive grasp of all the internal systems at Voltex, because she knows it's important that whoever answers the phone here gives you the answer you need in the shortest possible time. It's all about caring with genuine feeling how other people are getting on, and providing solutions to help their day forward.
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  • Riley Grzeszkiewicz
    Warehouse Team Leader
    Riley joins Voltex right out of school, and the energy levels he brings are very enthusing! He's a natural talent on warehouse operations, an ace high performer on voice-picking, and a super reliable team player who's really embraced the Voltex Principles and the self-managed environment. Riley loves the just-do-it flexibility the WMS allows. Being an avid gamer too, he really gets moving fast in an environment of trust and transparency, and he’s helping to move the team closer to the goal that no customer should ever be disappointed with their Voltex delivery.
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  • Robbie Gibbs
    Client Support
    Robbie is relentless in dealing with high volumes of day to day enquiries. His friendly vernacular is one of Voltex's local hallmarks that no doubt has made many a friendly electrician's day. If you haven't met him already on the phone or live chat, you will one day fairly soon!
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  • Robin Sobey
    Client Support
    Rob's background gives him excellent perspectives which bring added strengths to the Voltex Client Support team, not only because he spent 8 years on the tools as an electrician in commercial and industrial, but because that was in a small family business! What better way to start! After venturing into robotics and automation gigs for some years, he spent nearly 9 years as a Sales and Project Consultancy manager for a national distributor of fuel installation equipment. So Rob is fully conversant with small business challenges, high risk installations and successful project delivery,and when he's on the phone, he's all about helping you win in your electrical contracting business.
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  • Roderick Tunley
    Chief Executive Officer
    Voltex is directed by this highly entrepreneurial and creative founder who works hard on making Voltex stand out from the pack. Courageous, smart and an exceptional team motivator, Roderick has used key elements of cutting edge leadership styles and modern business models to develop a highly effective enterprise and build a strong brand. His innovative style has already changed the shape of electrical commodity supply in Australia and promises a major impact on the future scenarios of  this industry.
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  • Rodger Earl
    Customer Happiness
    With a determined mindset for only the best results, Rodger focuses on maintaining 100% customer happiness. Whether its incoming & outgoing calls, or SMS & live chat, he is always right on the mark! Rodger’s heart is in the field, with genuine care and fast-moving pace, he gets stuff done!
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  • Rolly Ceballos
    Senior iOS Developer
    Rolly's background spans almost 20 years of working in software technology companies. He has been developing mobile applications for the retail and service industries for the last 9 years. Joining Voltex he brings with him valuable insights to team dynamics to an already vibrant company teeming with passionate individuals. His wealth of experience on building high capacity commercial software systems brings an edge for Voltex with its commitment to better serve its customers.
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  • Ron Ghezzi
    Quality and Product Development
    Ron's career is underpinned by his Bachelor of Science degree, which launched him into nearly 20 years of managing product development projects for the Australian divisions of an international player in electrical and lighting products. And accumulated experience like that is rare, so when he saw the light and had opportunity to unleash the benefit of his experience in electrical design and project management for the benefit of the small contractor, Ron was as keen as Voltex is! Because we all want you to win.
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  • Rory O'Driscoll
    Warehouse Team Leader
    Rory has a double degree in Health Sciences and Education and he's found his niche here in an excellent talent for warehouse design and configuring high performance efficient workspaces. He's an excellent voice-picker and logistics planner, and a keen coach in the Voltex Gym, because his other passion is fitness training. And Rory understands all that helps with every order the warehouse processes here, because they're critical deliveries as far as our Customer Service promise to electrical contractors goes.
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  • Ross Devenish
    Client Support
    Ross is an experienced proactive product consultant who will have spoken to most of our customers from time to time. A very personable and considerate professional, Ross devotes himself to opening up supply opportunities for Voltex customers and sharing industry knowledge. Highly inspired by offering superior customer service, Ross follows up all the leads our team generate to produce win win solutions.
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  • Ross Jione
    Distribution Team Leader
    Ross brings some fresh perspectives to the Voltex team with his Bachelors degree in Business Tourism and Events Management at Uni SA. Then in the real world he's had experience as the Coordinator for corporate events and he plays for the Adelaide University rugby union team. So Ross is a very passionate guy who loves the challenge of pulling it all together so the whole team wins. And he understands, that at Voltex, that means our electrical customer friends getting their orders in full on time!
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  • Russell Grace
    Client Support
    Russell brings many complementary strengths to our Customer Service team, having good credentials in engineering and in project management. With years of experience in supporting contractors, and also first-hand knowledge of operating a small business, Russell lives and breathes the Voltex can-do approach. Rest assured that when you deal with Voltex there's always someone who understands electricians that's ready to answer your call!
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  • Sam Lund
    Product Development
    Sam has launched a product development career in conjunction with study at Uni SA for his Bachelor of Engineering - Robotics & Automation, so he's a very busy man. He's very good at voice picking and Customer Service too. Sam gets the benefit of team mentoring, and the team benefits from working with a passionate downhill bike racer who's also a 3D printing guru that has access to cutting edge study and research! This is a win-win relationship that feeds straight into moving fast in all the things that are aimed at helping Australia's electrical contractors win in their own missions.
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  • Sam Spiniello
    Customer Service
    Sam is a qualified Chef , but he’s moved to a new career in Sales. First he was successfully serving plumbers, but now he's making exciting contributions in Voltex's customer service team. Sam loves the Voltex ethos because he knows everybody wants to be successful. All those professional skills are a great asset in Voltex's flat structure where the whole company is a Customer Service department. And just like his restaurants aimed to defy imagination with an experience people could never forget, Sam loves moving fast to serve up ideal outcomes for our electrical contractor friends.
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  • Sarah Heysen
    WMS and Distribution Expert
    Sarah's a specialist in the Voltex computer-interactive voice-command order fulfillment system, playing vital roles across a myriad of Operations daily tasks, to keep the whole place flying. She's as passionate about service as Customer Service is and her super positive, calm 'Just do it' attitude is an invaluable motivational resource for the whole warehouse team, helping us keep our focus on getting your orders on their way regardless of the day's challenges.
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  • Selwyn Goddin
    Client Support
    Selwyn had many years of extensive experience in running his own small family business, so he really understands how a supplier's performance can affect you and the business you're running! And Selwyn is passionate about helping electrical contractors, so every day he's on the phone and ready to provide real time solutions for whatever you need Voltex to attend to!
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  • Snow Abad
    Ringmaster
    Snow has a Bachelor of Science, Electronics & Communications Engineering degree that has powered her through an impressive career working across roles in SaaS, IT and Telecoms businesses, before joining the Voltex Software circles. Her previous stints at leadership in Business Analyst teams and Software QA Teams make her a great asset to the team. Snow is a passionate team player who loves the Voltex Mission, and now as Scrum Master across our various projects she's right into moving faster to build software that will make things easier for Australia's electrical contractor community.
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  • Stella Walker
    Customer Happiness
    Stella is an enthusiastic support agent, and loves to assist with customer enquiries. She takes incoming calls and website chat enquiries, and also helps customers keep up to date with freight enquiries. She's fully inducted in Voltex voice-picking and account management, and now focuses on inbound customer solutions. Stella is very passionate about everything Customer Service and her professional training and natural aptitude for empathy and communication helps the team maintain a high level of personal engagement and customer focus at every touch point. Because success at Voltex is about you having a frictionless experience here, so you can focus on making your business successful.
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  • Stephen Cadieux
    Marketing Team
    Stephen is into business communications and marketing, doing his bachelors degree at Uni SA, and he's an avid basketball player, which makes him an excellent asset to the Voltex team. Stephen's role boosts results in social posts, product guides and diagrams, always shooting goals and moving fast to deliver on tasks that impact the user experience for contractors, to help them win in their own missions.
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  • Steve Morton
    Purchasing and Receiving Team Leader
    Steve has extensive Supply Chain experience with a passion for quality control. Any locally sourced goods supplied by Voltex will have been ordered by Steve and passed his very stringent Inwards inspection routines. As an excellent team player with a comprehensive grasp of all the Voltex business sytems, he also provides invaluable support to Hamish and the team on the dispatch side at our main warehouse.
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  • Stephen Lea
    Product Development
    Stephen's background includes recent extensive experience working in the engineering, design and project management teams in one of the world’s largest retail companies. He comes to Voltex straight from several years in Europe, to contribute to our in-house product design and development teams. Stephen's previous roles have honed his focus on customer expectations, and his proven abilities in designing for performance, safety and sustainability will be an asset in strengthening Voltex's 'no risk' commitment to the electrical contractor community.
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  • Stephen Tregenza
    NSW Distribution Team Leader
    Stephen manages the supply chain in NSW from the Bowral Warehouse. He has a mission to fulfil in ensuring timely delivery in the Sydney area and stretches the branch resources to ensure that the company standards are upheld.
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  • Tayla Adcock
    Warehouse Team Leader
    Tayla did her time in an engineering industry role and a stint in Retail as shift supervisor, and now she's applying her talent to Voltex's paperless voice-directed Warehouse Management System. Tayla is a great exponent of the "Pursue Growth & Apply Learning" principle, as well as helping the team maintain high output and a personal focus in every order, following all your notes and instructions. Because success in The Mission is a seamless rapid flow through the whole process to an ideal outcome for our friends in electrical contracting.
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  • Terry Rowe
    Operations
    Terry's had a range of experience in various operational roles across warehousing and manufacturing, as well as in designing messages. So now he mainly contributes to the production of marketing material and website content, with the aim of making the resulting customer experience the most important thing, because that's who we're here to serve. And as the pace of change around us accelerates, this messaging in line with the Principles and The Mission is a passion he feels deeply, because Voltex sincerely want electrical contractors to be successful in whatever they set out to do.
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  • Terry Scott
    Quality Control Supervisor
    Terry has a strong sense of the importance of quality and technical integrity. He constantly scrutinises all Voltex products to ensure that they meet very high performance standards, and oversees the very strict quality control procedures that are a hallmark of all Voltex products.
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  • Trevor Mitchell
    Warehouse Replenishment Leader
    Trevor has been an essential part of the Voltex Journey. His previous experience in a major manufacturing plant gave him excellent skills in work flow planning and time management. His commitment to our housekeeping and replenishment routines have been a key element in maintaining The Mission's directive to keep things moving fast and frugal so that everyone involved is meeting their own missions. Trevor is the cheerful, super practical guy that’s all across so many different things, keeping the team equipped to meet every promise we’ve made to our electrical contractor friends.
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  • Warren Petrie
    Business Development
    Warren's many years of involvement in various branches of the electrical industry give him an excellent grasp of the contractor's needs, and now at Voltex he's helping to scale the team's business development goals in support of the Voltex mission to help contractors meet their goals. Warren is a keen supporter of customer service and ease-of-use improvements, and he focuses especially on developing opportunities for medium to large operators.
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