Alex specialises in website optimisation and cutting edge marketing. A highly motivational and gregarious team player, he focuses on providing a shopping experience for electricians that is unequalled. Empathy with clients’ needs and timeframes form the basis of all his marketing innovations. Alex stays close to the client base so that he can feel the customers pulse and respond with an agility that is not possible with mass manufacturers.

Alvin contributes to the team by taking on the difficult tasks. His passion and determination for making the difficult happen, along with extensive experience in IT problem solving, is an undoubted major resource for the team.

Alvin's background in Computer Science has driven an impressive career in developing business systems and IT infrastructure. He's had extensive experience focused on unifying the sales channels, back-end processes and analytics systems in a variety of industries. Alvin's an asset to the Voltex software team, because he's passionate about making sure all those IT systems coordinate perfectly for the team so they can deliver a frictionless experience for all our electrical contractor friends.

Alvin is team leader in the Voltex supply chain management, a massive task, with his main focus on Voltex's international partners and manufacturing facilities. His forecasting and predictive data analysis skills are a major contribution to Voltex's supply chain success, and his background in premium level Customer Service means Alvin has a deep understanding of the impact all supply chain decisions can have on the customer. He has had extensive hands-on experience in the electrical trade giving him a broad appreciation of the challenges today's contractors are facing. Alvin is also our technical guru & go to, for when some of those curly questions arise.

Al John is passionate about software development & design. He mainly maintains and develops new features for the Voltex Android app. When he’s not coding, he’s either trying to complete his Playstation game backlog or he’s outdoors on his bicycle.

Andrew is a key player in the Voltex compliance and certification team. With over 30 years’ experience in the industry, Andrew is well known and brings with him a vast wealth of experience in electrical product compliance, design and testing, and extensive know-how in quality systems management. Respected for his moral integrity, Andrew is a strong believer in safety standards, and gets great satisfaction from improving product quality and safety. He is actively involved in National Technical Standards committees, is a champion for Responsible Suppliers who consider their duty of care as a top priority, and assures Voltex Electrical Accessories will always exceed your expected standard of safety and quality.

Angela has been a pivotal influence at the heart of Voltex's customer care activities, and from there she has led in the development of some of Voltex’s key functions in dispatch tracking and freight management. As the digital transformation has opened up networks that everyone can share in, Angela has helped Voltex develop cross functional relationships with vendor partners in all our logistics channels. She's still an invaluable asset to the team in delivering satisfaction and happiness for the customer, because getting that last mile right is critical to the whole experience for our electrical contractor friends.

Ariel is an enthusiastic support agent, and loves to assist with customer enquiries. He takes incoming calls and website chat enquiries, and also helps customers keep up-to-date with their accounts and payment due dates.

Ashley's background has involved extensive experience in stock management and electronic systems maintenance. With a keen eye for detail and accuracy, and a clear grasp of the bigger picture in Voltex's expanding warehouse and distribution operations as we continue to scale, Ashley has quickly become an invaluable team player, contributing to our drive to help electrical contractors win in their businesses.

Brad had many years extensive experience in running his own small family business, so he really understands how a supplier's performance can affect you and the business you're running! And Brad is passionate about helping electrical contractors, so every day he's on the phone and ready to provide real time solutions for whatever you need Voltex to attend to!

Brendon's extensive experience has built him a massively diverse array of talents providing multidiscipline expertise across the Voltex web design, graphic arts and print media design operations. He has an excellent grasp of the latest creative tools and proven artistic skills. As an achievement driven, responsive team player, Brendon is whole heartedly committed to the Voltex mission in support of electrical contractors.

The technology driver of the organisation, Bryan ensures that Voltex will always be right up front with the latest technologies in the industry. Engaged with product development marketing and market research, this hard working innovative individual adds more than double his worth to the team.

Carol had an extensive career in retail sales and Customer Service, before making the move to Voltex to become a key player in the Voltex team's voice activated order fulfilment system. Voice pickers are the world's high-tech computer-interactive order pickers, and with her Customer Service orientation and acute attention to detail, Carol is as passionate as the phone team about making sure that what you ordered is exactly what gets picked and shipped out the door in record time.

Charles's main focus is on inwards goods processing, ensuring stock is sufficiently prepared, packaged and presented to the highest quality standards. An experienced storeman with a strong customer service focus, his other roles include outwards goods processing on Voltex orders and brochure preparation. Charles also will never forget your lollies.

With a degree in Health Sciences and a Diploma in event management, Claire is an accomplished team player in customer care roles with an impressive record across both retail and hospitality sectors. She has an excellent grasp of business processes, is an expert in the Voltex order picking and fulfillment processes, and has a total commitment to care across all the interactions involved. Claire loves to take ownership of an enquiry right through to completion, because everyone here is empowered to solve things fast so electrical contractors can get on with their day.

Colin's had extensive experience as a small business owner, and now he's flat out making a myriad backroom functions flow smoothly for Voltex. Keeping the warehouse looking like a showroom is a mammoth task, so process optimisation is an unrelenting requirement. He's a key player in the Voltex Return Policy too, because he understands that if you sent it back, you'd like to see that credit asap. And Colin's unfazed commitment to the Principle of happily Radiating Generosity and Liberality helps keep it all growing in favour of our electrical contractor friends.

David spearheads the drive in QC for all product, batch after batch. A stickler for things being exact and with meticulous attention to detail, you can rest assured that he's put all Voltex products under the most stringent scrutiny for technical integrity and quality. David's always available for technical support on phone or email, because he understands that when you're in the field you need answers in a hurry.

Derek designed and manages the IT infrastructure and networks at Voltex. Behind the scenes Derek ensures that the back-end at all layers of the infrastructure stack are fully operational, highly available, and optimal round the clock -- allowing our apps and sites to deliver seamless uninterrupted service to customers. He strategise and identify emerging technologies to fully leverage MIS/IT capabilities and enables the organization to move forward. This self-sourcing, passionate, and motivated IT evangelist hails from the US defense and VMS industry and carries with him the know-how and expertise to drive enterprise-level value with the continuous goal of elevating customer experience through the right IT infrastructure at scale.

Donne's background is a bachelor's degree in Information Management followed by extensive experience in a variety of graphics design roles. He's a valued team player in the Voltex marketing and web design areas, with an array of talents that complement his natural gifts as a visual communicator. And Donne is passionate about the Voltex mission to help electrical contractors succeed in business.

At Voltex, IT and Data is at the heart of the operation, and Douglas ensures that Voltex systems keep evolving to give maximum advantage to customers on the website and the app. Engaged in IT systems maintenance and business development, this innovative individual is across everything at once, adding exponential value through maintaining a clear 'user experience' focus. Douglas is the epitome of 'team player', always aiming at continuous improvement in "ease of use" for Australia's electrical contractors.

Duncan is the creative entrepreneur who launched the Voltex NZ operation in 2013, after many years in the family specialized lamps business. He works hard on extending the 'Voltex model' to bring advantage to New Zealand's electrical contractors, using the innovative business practices and values that Roderick founded Voltex on to help shift the balance of power in electrical commodity supplies back to the contractors. Duncan is the team's chief motivator, inspiration officer, values driver and cheerleader.

Eldhose's background is a Masters degree in Computer Application, and he's had extensive experience as a software engineer. Now he's joined our elite software team as their Quality Analyst, making sure that everything progressing toward release is of the highest quality. Eldhose's meticulous computer skills are yielding invaluable insights to boost the progress of our far-reaching app programs and customer service & satisfaction initiatives. Because Eldhose and the software group, like the rest of Team Voltex, know that Customer Service isn't a department, it's a passion.

Elise is a great all-round talent at Voltex, organizing all our Catering functions and weekly lunch events as well as maintaining a magnificently stocked kitchen for the 70+ people who use it all day every day from breakfast on. And she coordinates distribution of Voltex's charitable donations, and still finds time to support some of the backroom functions for the accounts team. Elise understands the importance of the culture, and her energizing style - and menus – (not to mention the cakes!) are major performance boosters to team productivity and atmosphere in the Old Reynella facility.

Fatimah comes to Voltex after a career in the Disability Care industry, so she fully understands the importance of showing care and compassion, and the power of a cheerful disposition. Being relatively new to warehousing is an advantage for Fatimah, because she can see opportunities for continuous improvement in the customer service delivery experience even with the advanced warehouse systems she's now using. Her strengths in attention to detail support the Voltex Mission of being here to help others meet their missions, by moving fast to get stuff done for you.

With a robust academic foundation, including a degree in cinematography from the iconic New York Film Academy and a diploma in graphic design and advertising from Bologna, Italy, Federico has seamlessly found a way into the world of product and industrial design. His career trajectory has taken him through a multitude of experiences across Europe, the USA, Korea, and Australia, with a particular focus on commercial photography, design, and film work. Federico's transition to the team at Voltex as the Brand Director has been natural, where his expertise now converges on guiding brand strategy, product design innovation, and industrial design principles—with a special emphasis on human-centric industrial design. With a keen eye for detail and a deep understanding of aesthetic functionality, he ensures that every new product aligns with the Voltex mission while advocating for the contractor and home owner's interests. Federico's diverse experience and insightful creativity continue to be instrumental in elevating Voltex's brand identity and design language.

Flynn joined Voltex straight out of school and quickly mastered the Voltex business systems. He has a great Just Do It attitude and so with no prior workplace experience in his way, Flynn applied himself to the extensive Voltex Customer Service training courses and workshops, because Customer Service is the main purpose of the business. We don’t have departments, we have people like Flynn who’ve mastered multiple functions that impact the experience the customer gets. In his case, the priority focus is phone calls, because when you ring in, you want the whole answer straight away.

Gabe is the Voltex team IT system support team leader. He's passionately committed to maintaining the seamless operation of the IT systems, handling networking, server and computer issues. Gabe's expertise in troubleshooting and computer support services plays a critical role in maintaining easy website access and service for you, 24/7. Whether it's computer issues, website glitches or server management, Gabe's the man we look to.

With nearly 20 years of program analyst and it system engineering experience, Godfrey is involved in project planning, development, investigation, implementation and execution for the Voltex IT team. Also responsible to ensure that company applications are properly working and managed, Godfrey is an essential part of the platform development that is driving Voltex forward.

Grace's degree in Occupational therapy gives her an excellent grasp of team engagement and community development, and makes her ideally equipped for a career in Customer Service of the Voltex kind! She's fully inducted in Voltex voice-picking and account management, and now focuses on inbound customer solutions. Grace is very passionate about everything Customer Service and her professional training and natural aptitude for empathy and communication helps the team maintain a high level of personal engagement and customer focus at every touch point. Because success at Voltex is about you having a frictionless experience here, so you can focus on making your business successful.

Greg spearheads product development and innovation along with ensuring that Voltex Electrical products are strategically well priced. As an energetic and positive team player, Greg provides a catalyst for the team's forward thinking objectives and is developing a distinct identity for Voltex as a brand in the electrical component industry. He is the key driver behind ensuring that Voltex operates in the world of m-commerce. An innovative thinker, his contribution to the Voltex team is significant to its success.

 Hamish is an experienced warehouse and logistics organiser and he now plays a key role in Customer Support, after many years coordinating operations in Voltex warehouses. As an expert on all aspects of order fulfillment, logistics and freight delivery trouble shooting, Hamish's deep experience is an excellent resource for endless good ideas to continually improve performance, because we're very concious of how critical delivery in full on time performance is to electrical contractors. 

Heidi joined Voltex after a brief career in the logistics side of the fresh produce industry, and she's quickly progressed here to master Voltex's key operations software. A high-performance voice-picker, Heidi is also a capable leader on the warehouse management side, and she's always helping out at the front line desk for customer pickups. Understanding how important the details can be in the customer experience helps Heidi maintain the team focus on order presentation quality, and she fully gets the need to ship customers’ orders exactly as promised, moving fast like the Mission says.

Helen comes to Voltex after 12 years' experience in the Aged Care field to join the team in Client Support services. There's a huge amount of activity to ensure that promises for samples and literature are all fulfilled seamlessly on cue, and Helen provides invaluable support, from print room operation to sample pack assembly lines, to make sure that every electrical contractor can always get what he's expecting and get on with his own important work.

Ian first got a Bachelor's degree in Information technology, then became an IBM certified practitioner for Enterprise Design Thinking, so he's a great asset to the team. After multiple roles as a successful developer and website test engineer for international corporations, Ian now helps ensure Voltex customers all get the same experience regardless of the browser they use. He’s passionate about ensuring they have easy to use online tools and systems. It helps maintain focus on the Mission as rapid growth continues, so that moving fast benefits the team members and all our electrical contractor friends.

James started his Customer Service career with a degree in Psychological Science, and a diploma in Personnel Relations, giving him an excellent paradigm for team engagement and customer community development, Voltex style! James is very passionate about everything related to the customer experience, and his professional training and interest in communication helps the team maintain high levels of engagement and focus at every touch point. Because for Voltex, success is about you having a frictionless experience here, to save electrical contractors time and give them the inspiration to make their business successful.

James acquired an abundance of credentials in service, sales and motivation from previous careers and sales management roles for environmental protection suppliers. Now he's brought it all to Voltex to further The Mission and be our informal coach, trainer and mentor, for personal development and account management training. James is a motivational force who leads by example and aims to inspire all to do better in service of others. Voltex is a values driven 'flat' organisation, and James loves the hierarchy-free, high-energy atmosphere that keeps raising the bar for what effortless customer service experience feels like, for electrical contractors.

James launched his career with an Honors degree in Electrical Engineering Systems, and accumulated a wide range of experience in automation and continuous improvement projects with a large multi-national. So now he's fully engaged in Voltex continuous improvement design work and product design project management. He's also good on the bagpipes, and volunteers with the CFS! James is whole heartedly committed to the Voltex mission to help electricians by moving fast, so they get to see results on the product feedback they give us.

Jarryd has considerable experience in supply chain systems and internal business operations, so he is a great support in maintaining stock management and customer service. This all helps with the drive for continuous improvement so that moving fast as the Mission requires is a matter of simplicity. And because IT systems are at the heart of all efficiencies in service support today, Jarryd's skills have made him an invaluable IT team member, meshing the processes for inventory control, customer service, and outbound logistics, to maintain the commitment that no customer ever gets let down.

Justin's background is in NACE coatings for the corrosion control industry, and a longstanding passion for electromechanical devices. (If it has wires attached, he's probably pulled it apart at least once!) His meticulous attention to detail and his ability in electrical trouble-shooting and test rig design has been an essential part of the Voltex journey. Justin is passionate about post-mortems on any warranty failure because they’re an opportunity to feed real data into our continuous improvement and design loops. It's all about helping our electrical contractor friends, so they can get better at meeting their own missions.

With years experience already in serving contractors, Karl brings an in depth knowledge of the operating needs of  electricians and tradies. Coming from the construction and landscaping market sector, Karl fluently speaks the language that makes the world of tradespeople. He's part of the dynamic phone and live chat team that ensures that your orders get same day action.

Katrene joined Voltex after extensive experience in HR roles for accounting firms, with a huge repertoire of skills across accountancy, book keeping and business reporting. Kat was also trainer and coach for new corporate accounting teams, and this passion for helping others excel is a massive resource here, because everyone wants the accounts portfolio to run smoothly, from debtor accounts, to the complexities of financial reporting. Her skills are an asset in Voltex's flat structure where the whole company is a Customer Service department, moving fast to achieve ideal outcomes for our electrical contractor friends.

Lachlan is a highly T-shaped talent with a focus on customer service and marketing, a passion for data processing, and a flair for team building. He constantly aims to simplify operations and improve speed and relevance for customers. At Voltex the culture's all about helping The Mission's three stakeholder groups by moving fast in an environment of trust and transparency. Lachlan's an excellent team resource for good ideas to continuously improve performance, and if you haven't met him already on phone or live chat, you probably will soon!

Leria has a wealth of experience in various aspects of business administration. She's worked across different roles in Business Development, Sales Management and Marketing, in industries as diverse as Data Storage and Medical Diagnostics. So Leria's got a comprehensive grip on sales processes and administrative support, and now she's applying her considerable expertise and passion to helping Voltex phone teams master moving fast to make sure all the information is available to everybody, so that whoever takes the next phone call, they'll have a complete record of all previous discussions visible on their screens.

Lewis joins Voltex after years of experience as an electrical contractor, and now he's developing his passion for customer service and product development. He has a wealth of practical knowledge in residential electricals, and is passionate about safety and quality. So in addition to his technical expertise, being a great communicator makes Lewis a valuable asset to the team. Continuous improvement is part of Voltex, and his real world experience makes it easy to relay customer feedback to the design and development teams, so the whole trade gets the benefit of the improvements you suggest.

Libby brings a lot of fresh energy to the Customer Service team, and also has plenty of experience in order fulfillment including on Voltex's paperless voice-command Warehouse Management system, so she's well qualified to make sure every stage of your order meets your expectations.
She's passionate about all things customer service and Libby's role helps the team maintain a high level personal engagement in every order, especially all your notes and special instructions. Because success is about a seamless flow through the whole process to an ideal outcome.

Luke’s true passion for people shines through his service to our customers. With his heart in the game, he provides invaluable experience in customer service to help achieve the best result for everyone. His happy go lucky nature and keen sense of humour adds a refreshing and lively spirit in the team.

Lucy personally manages all the critical numbers in the customer accounts portfolio, always working on solutions and special arrangements that deliver win-win results for the contractor. This can be super challenging, because Voltex always give all customers 30 day accounts, on the basis of trust. And across thousands of accounts - with not a credit application in sight - Lucy produces accounts receivable ratios that are the envy of credit managers everywhere. Lucy believes in our electrical contractor friends, and wants solutions that won't get in their way, because she knows everybody wants to be successful, and the Voltex mission is to help them to win.

Marcus is team leader in the Voltex supply chain management, a massive task, with his main focus on Voltex's international partners and manufacturing facilities. His forecasting and predictive data analysis skills are a major contribution to Voltex's supply chain success, and his background in premium level Customer Service means Marcus has a deep understanding of the impact all supply chain decisions can have on the customer.

Mark is an accomplished Information Technology specialist who's been behind Voltex’s website design for many years now. Websites need continuous upgrades and constant maintenance, and he's a highly skilled professional who has had extensive prior experience in major design projects for large multi-national companies, before joining Voltex. Mark is passionate about helping Voltex maintain its focus on the Mission as rapid growth continues, so that things remain smooth and seamless for our electrical contractor friends.

Melanie's a specialist in the admin roles of account establishment and a whole portfolio of other essential tasks in Accounts and Customer Support. She makes it all happen seamlessly so that the team can focus on serving electrical contractors. Her IT skills and a broad grasp of the customer-facing end of the Voltex ERP functionality make Melanie a natural for her role in new account establishment. It's all about quick, effective outcomes that help electrical contractors win in their own business.

With a Bachelor's Degree in Information Technology and vast experience in Logistics management, forwarding and Customer Service, Miguel Is an enthusiastic professional who now focuses on the major freight companies' ETA's and 'last mile' interventions, to further improve our "in full on time" performance and consistency. Miguel's also an expert at getting the freight company help desks to see it our way so that everything you need is on hand as soon as possible.

Nick comes to us from the safety industry, and he's now a key player on the Customer Service team, with a focus on the moderation of website orders to optimise your order delivery. He also assists with the huge volume of daily inbound calls, and he's an expert on all aspects of order fulfilment, logistics questions and freight delivery trouble shooting. For Nick, it's all about moving closer to Voltex's goal that no customer, ever, gets a negative surprise!

Paul joins our Customer Service team after gaining extensive experience in Sales Management and Key Account Management in the Defence and Resources sectors. Prior to that his years as Project Manager, then Purchasing Manager in a building company have given him valuable insights into the challenges contractors face daily in the construction industry. And that's why he's joined Customer Service at Voltex, because his track record in understanding customers' needs, serving their best interests and building relationships fits well with how we see our role in improving processes and profitability for electrical contractors

Paul joined Voltex after a career spanning some years as a Community Support officer, and his caring nature and high energy have been an asset in many roles he's filled across the teams here. He's an expert on Order fulfillment, Customer Service and Photography! You may have seen him on video, or you may have spoken to him on the phone. Because Paul's expertise is in caring and encouraging, he loves to listen to what electrical contractors really need, so we can all move fast in an environment of trust and transparency to help you get on with winning and being successful.

Peter maintains an energetic focus on Customer Service and our Zero Risk policy, whether it's on the phones, on live chat, or in person. With previous invaluable experience in a high profile automotive service parts supplier, Peter has quickly developed extensive knowledge of the Voltex product ranges, and is also a highly proficient voice-picker, so when our promise to dispatch by a certain time each day is under pressure, Pete's right onto it. He has a passionate commitment to the Voltex Mission and ethos, and is always keen to be moving fast in providing service solutions to electrical contractors

Assisting Jayson in IT design projects, Raynell has a keen understanding of what consumers are looking for and adds this, to this dynamic team.

Reynald's had over 15 years' experience in high level program development with American corporate Enterprise Resource Planning and Customer Relationship Management systems, and now he's joined Voltex's elite software team to continue our drive for seamless integration and ideal user experience across the website and app landscape. He's also had extensive experience as a real estate broker. Reynald's abilities as a computer systems designer is a great help to the software group, because, like the rest of Team Voltex, he knows that Customer Service isn't a department, it's an all-encompassing passion.

Rhianna's an enthusiastic team player in Voltex's distribution centres, filling multiple roles across daily operations. Her prior experience as supermarket team leader in a major chain underwrites her urgent work ethic and 'Just do it' attitude that boosts momentum in the team, regardless of the daily pressure. It's important to have the edge to tackle problems head on, and embrace change quickly. So Rhianna lives the values, willingly assists in other areas, and gets passionate about Customer Service too. Because she understands that everything at Voltex is geared around moving fast to get things out and on their way.

Rhiannon is an enthusiastic player in the best Voltex customer care tradition, and she's the happy face behind the replies that go to everyone who leaves a review on the Trustpilot program - you may have got one! Rhiannon's got a comprehensive grasp of all the internal systems at Voltex, because she knows it's important that whoever answers the phone here gives you the answer you need in the shortest possible time. It's all about caring with genuine feeling how other people are getting on, and providing solutions to help their day forward.

Riley joins Voltex right out of school, and the energy levels he brings are very enthusing! He's a natural talent on warehouse operations, an ace high performer on voice-picking, and a super reliable team player who's really embraced the Voltex Principles and the self-managed environment. Riley loves the just-do-it flexibility the WMS allows. Being an avid gamer too, he really gets moving fast in an environment of trust and transparency, and he’s helping to move the team closer to the goal that no customer should ever be disappointed with their Voltex delivery.

Robbie is relentless in dealing with high volumes of day to day enquiries. His friendly vernacular is one of Voltex's local hallmarks that no doubt has made many a friendly electrician's day. If you haven't met him already on the phone or live chat, you will one day fairly soon!

Robert has come to Voltex after gaining great experience in customer facing roles in the automotive rental industry, and in warehouse management. So with a strong background in customer service and operations, he brings a skillset that's a natural fit for all the Voltex order fulfillment processes. Because everything centres around providing the ideal experience for the customer, even when opening the box, and Robert's personal touch helps in order presentation and accuracy. His versatility and commitment to the Voltex Values are a great resource, and that's good for our electrical contractor friends.

Roberto's Engineering Degree and his Masters in Business Admin and Management have rewarded him with an impressive career, starting at a global automotive manufacturer. After several years he moved to be Senior Consultant for an independent company. Roberto has a 6 Sigma Black Belt, accreditation in Scrum and Kanban, and is a Lean Manufacturing expert. He’s passionate about supply chain administration and project management, and he loves how deeply embedded the commitment to continuous improvement has always been at Voltex. Because feedback from customers on the tools is key to the whole process at Voltex.

Rob's background gives him excellent perspectives which bring added strengths to the Voltex Client Support team, not only because he spent 8 years on the tools as an electrician in commercial and industrial, but because that was in a small family business! What better way to start! After venturing into robotics and automation gigs for some years, he spent nearly 9 years as a Sales and Project Consultancy manager for a national distributor of fuel installation equipment. So Rob is fully conversant with small business challenges, high risk installations and successful project delivery,and when he's on the phone, he's all about helping you win in your electrical contracting business.

Voltex is directed by this highly entrepreneurial and creative founder who works hard on making Voltex stand out from the pack. Courageous, smart and an exceptional team motivator, Roderick has used key elements of cutting edge leadership styles and modern business models to develop a highly effective enterprise and build a strong brand. His innovative style has already changed the shape of electrical commodity supply in Australia and promises a major impact on the future scenarios of  this industry.

With a determined mindset for only the best results, Rodger focuses on maintaining 100% customer happiness. Whether its incoming & outgoing calls, or SMS & live chat, he is always right on the mark! Rodger’s heart is in the field, with genuine care and fast-moving pace, he gets stuff done!

Ron's career is underpinned by his Bachelor of Science degree, which launched him into nearly 20 years of managing product development projects for the Australian divisions of an international player in electrical and lighting products. And accumulated experience like that is rare, so when he saw the light and had opportunity to unleash the benefit of his experience in electrical design and project management for the benefit of the small contractor, Ron was as keen as Voltex is! Because we all want you to win.

Ross is an experienced proactive product consultant who will have spoken to most of our customers from time to time. A very personable and considerate professional, Ross devotes himself to opening up supply opportunities for Voltex customers and sharing industry knowledge. Highly inspired by offering superior customer service, Ross follows up all the leads our team generate to produce win win solutions.

Ross brings some fresh perspectives to the Voltex team with his Bachelors degree in Business Tourism and Events Management at Uni SA. Then in the real world he's had experience as the Coordinator for corporate events and he plays for the Adelaide University rugby union team. So Ross is a very passionate guy who loves the challenge of pulling it all together so the whole team wins. And he understands, that at Voltex, that means our electrical customer friends getting their orders in full on time!

Sam has launched a product development career in conjunction with study at Uni SA for his Bachelor of Engineering - Robotics & Automation, so he's a very busy man. He's very good at voice picking and Customer Service too. Sam gets the benefit of team mentoring, and the team benefits from working with a passionate downhill bike racer who's also a 3D printing guru that has access to cutting edge study and research! This is a win-win relationship that feeds straight into moving fast in all the things that are aimed at helping Australia's electrical contractors win in their own missions.

Sam is a qualified Chef , but he’s moved to a new career in Sales. First he was successfully serving plumbers, but now he's making exciting contributions in Voltex's customer service team. Sam loves the Voltex ethos because he knows everybody wants to be successful. All those professional skills are a great asset in Voltex's flat structure where the whole company is a Customer Service department. And just like his restaurants aimed to defy imagination with an experience people could never forget, Sam loves moving fast to serve up ideal outcomes for our electrical contractor friends.

Sarah's a specialist in the Voltex computer-interactive voice-command order fulfillment system, playing vital roles across a myriad of Operations daily tasks, to keep the whole place flying. She's as passionate about service as Customer Service is and her super positive, calm 'Just do it' attitude is an invaluable motivational resource for the whole warehouse team, helping us keep our focus on getting your orders on their way regardless of the day's challenges.

Snow has a Bachelor of Science, Electronics & Communications Engineering degree that has powered her through an impressive career working across roles in SaaS, IT and Telecoms businesses, before joining the Voltex Software circles. Her previous stints at leadership in Business Analyst teams and Software QA Teams make her a great asset to the team. Snow is a passionate team player who loves the Voltex Mission, and now as Scrum Master across our various projects she's right into moving faster to build software that will make things easier for Australia's electrical contractor community.

Steve has extensive Supply Chain experience with a passion for quality control. Any locally sourced goods supplied by Voltex will have been ordered by Steve and passed his very stringent Inwards inspection routines. As an excellent team player with a comprehensive grasp of all the Voltex business sytems, he also provides invaluable support to Hamish and the team on the dispatch side at our main warehouse.

Stephen's background includes recent extensive experience working in the engineering, design and project management teams in one of the world’s largest retail companies. He comes to Voltex straight from several years in Europe, to contribute to our in-house product design and development teams. Stephen's previous roles have honed his focus on customer expectations, and his proven abilities in designing for performance, safety and sustainability will be an asset in strengthening Voltex's 'no risk' commitment to the electrical contractor community.

Stephen manages the supply chain in NSW from the Bowral Warehouse. He has a mission to fulfil in ensuring timely delivery in the Sydney area and stretches the branch resources to ensure that the company standards are upheld.

Tara’s had an interesting career in entertainment and cinematography, gained many qualifications including Certificate 3 in Business, and performed as a circus artist. Trust and teambuilding may be slightly more critical on the trapeze act, but they're also imperative for delighting customers with exceptional service experiences. This diversity of perspectives is just another aspect of the power of Voltex culture, and now she’s mastered Voltex's high volume voice-command warehouse systems. Tara's passionate approach to the impact that Operations has on customer service aligns perfectly with The Mission, because everyone here’s out to improve the customer's day.

Tash comes to Voltex as a recent graduate with a great record, keen to launch a successful career in customer care. She’s rapidly gained hands-on expertise in the full gamut of order fulfillment and tracking systems, because customer service depends on it. Voltex is a dynamic and challenging environment, where it takes drive, motivation, and adaptability to serve customers in the way the Values and the Mission require, and being very eager to learn and grow, Tash is set to thrive in customer service roles. Because the focus is ideal outcomes for electrical contractors.

Terisa's background covers extensive experience in the airfreight and the international parcels industry. Her credentials in Airline Cargo Security certificates are an asset too, because tracking and security are priority concerns for everyone in customer service at Voltex. She's developed considerable skills across all stages of the processes and now has quickly developed extensive understanding of the Voltex products and promises, and is also a highly proficient expert on order fulfilment and warehouse flow. For Terisa, it's all about moving everyone closer to Voltex's goal that no customer ever gets a negative surprise!

Terry's had a range of experience in various operational roles across warehousing and manufacturing, as well as in designing messages. So now he mainly contributes to the production of marketing material and website content, with the aim of making the resulting customer experience the most important thing, because that's who we're here to serve. And as the pace of change around us accelerates, this messaging in line with the Principles and The Mission is a passion he feels deeply, because Voltex sincerely want electrical contractors to be successful in whatever they set out to do.

Terry has a strong sense of the importance of quality and technical integrity. He constantly scrutinises all Voltex products to ensure that they meet very high performance standards, and oversees the very strict quality control procedures that are a hallmark of all Voltex products.

Tin is a professional Scrum Product Owner (PSPO I certification) and an accomplished Business Analyst. She's an experienced Scrum 'Product Owner' with a successful history in the information technology and services industries, involving projects focusing on eCommerce and automation. Her focus at Voltex is the Nimble program, providing electrical contractors with one simple system to boost cash flow, efficiency, profitability, and free time. And her pursuit of the Voltex Mission is what now empowers her Business Analyst expertise, because she's as keen as the rest of us on moving fast to help electrical contractors win in their businesses.

Trevor has been an essential part of the Voltex Journey. His previous experience in a major manufacturing plant gave him excellent skills in work flow planning and time management. His commitment to our housekeeping and replenishment routines have been a key element in maintaining The Mission's directive to keep things moving fast and frugal so that everyone involved is meeting their own missions. Trevor is the cheerful, super practical guy that’s all across so many different things, keeping the team equipped to meet every promise we’ve made to our electrical contractor friends.

Tyrone came to Voltex with 3 years of experience in the Outdoors industry, with a track record of success in establishing strong relationships with the retailers. And now Tyrone's been head-hunted to join the phone teams at Voltex Electrical, where he'll use his expertise to provide caring solutions that help electrical contractors be successful. He brings his outgoing and dynamic personality to the new role and is excited to take on new challenges and continue to grow his skills. Because Voltex loves to engage with electricians, especially for feedback, to keep continuous improvements flowing through to the trade.