Unlike many other web sites that have special rules and lots of fine print, voltexelectrical.com.au offers free shipping on all orders placed on our website, with no minimum order sizes or special exceptions. Just because shipping is free doesn't mean it should take a long time. Voltex understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from Voltex, you can expect to receive your order within 1-5 business days, depending on your proximity to one of our distribution centres..
Areas of Coverage
- Free shipping on all orders.
- All Australia's freight providers quote ETA's as "delivered by 5 pm".
- Time of delivery within the day depends on the freight company routing
- You can track your order by pasting the consignment tracking number(CTN) on the tracking page. Your CTN can be found on the invoice sent to you by email.
- Orders placed on the website BY 3.30pm Adel time Mon to Fri will ship same day Orders placed AFTER 3.30pm will be despatched the following day. *** (Adel Metro, 2pm).
- Suburbs may be re-classified during our promotional and advertising periods.
- We require a street address for delivery.
- All deliveries are made Monday – Friday only.
Free Lifetime Returns
If you no longer require any unused product you bought, or you're not 100% satisfied, you can return them to us for a full credit. All we ask is that you send the items back to us in the original packaging, in saleable condition and packed in a suitable outer carton.
Once your return is received and processed in the warehouse (usually within 48 hours of receipt here), you will receive a credit for the items you returned.
How to Return:
- Give one of the Team a call on 1300 722 275, send a live chat message, SMS or email [email protected] with the items you'd like to return
- We will book you a FREE collection for a date that suits you
- You will be emailed a con note to print
- Place the items in a cardboard box (please cross out/cover any old shipping labels)
- Just leave your parcel at your usual delivery place/front door
- …and a Courier will collect it for you!