Unlike many other web sites that have special rules and lots of fine print, voltexelectrical.com.au offers free shipping on all orders placed on our website, with no minimum order sizes or special exceptions. Just because shipping is free doesn't mean it should take a long time. Voltex understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 1-5 business days.
Areas of Coverage
- Free shipping on all orders.
- All Australia's freight providers quote ETA's as "delivered by 5 pm".
- Time of delivery within the day depends on the freight company routing
- You can track your order by pasting the consignment tracking number(CTN) on the tracking page. Your CTN can be found on the invoice sent to you by email.
- Orders placed on the website BY 3.30pm Adel time Mon to Fri will ship same day Orders placed AFTER 3.30pm will be despatched the following day. *** (Adel Metro, 2pm).
- Suburbs may be re-classified during our promotional and advertising periods.
- We require a street address for delivery.
- All deliveries are made Monday – Friday only.
If you're not 100% satisfied with your purchase, you can return your order to us for a full refund. We believe that in order to have the easiest possible experience, our customers should not have to pay for return shipping.
So if for whatever reason you're not happy with your purchase, just fill out the Returns Form below and we'll sort out the rest. It will be collected 24 to 48 hours after submitting the Returns form. If in doubt about any of this, please, just ring us up, we're here to help.
With the Voltex 365-day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and packed in a suitable outer carton.
Return With Voltex - It's Easy
- You can return your purchase for up to 365 days from the purchase date. If you purchase on 29/2 of a Leap Year, then you have until 29/2 the following Leap Year to return those orders. That's four whole years! Serious.
- Products must be in the condition you received them and in the original box and/or packaging.
- Return shipping is absolutely FREE, we will arrange collection from whereever you receive your normal deliveries.
- Once your return is received and processed in the warehouse (usually within 48 hours of receipt), a credit will automatically be applied to your account. As part of our 365-day return policy, all returns will need to be received by our warehouse within 365 days of purchase.
When you return a product please provide:
- An original Voltex Electrical Tax Invoice, copy Tax Invoice, RMA or delivery docket.
- The product's original packaging, including any instruction manuals, information booklets and carton or container.
Easy as 1,2,3
- Put the return items in your original Voltex Carton or any cardboard shipping box. Make sure to cover or remove any old shipping labels and seal your box completely.
- Write 'Return to Voltex Adelaide' on the Shipping Box
- Fill In the Returns form below or Give one of the Team a call on 1300 722 275 - We are always happy to help!